We thank you for the trust placed in the HCS brand by purchasing this shower.

EXCEL SHOWER S.L. offers this commercial guarantee to customers who have purchased complete HCS Showers.

In case you need to make use of the guarantee, we indicate below the conditions of the
herself.

CONDITIONS OF THE COMMERCIAL WARRANTY

1.-

To obtain the benefits derived from the warranty extension, it is necessary that, first of all, it is activated, completed in its entirety, together with the document certifying the purchase of the equipment, in order to verify the date of purchase of the same and your serial number. Once these procedures have been completed, this commercial guarantee will be activated and the client will be able to make use of it.

2.-

EXCEL SHOWER S.L. reserves the right to deny the benefits derived from the extension of the guarantee if the procedures indicated above for its activation are not followed or the necessary information for said activation is not provided in full, as well as if said information is modified after the purchase of the equipment and / or the issuance of this Certificate by the selling establishment.

3.-

With the signing of this document, the warranty will be extended from the twenty-four months following the sale of the equipment to a period of FIVE (5) YEARS from the date of purchase of the product listed above, provided that it corresponds to the date of the document certifying the purchase of the equipment. In case of divergence between both dates, the date of the document proving the purchase will prevail.

4.-

The warranty repair will be carried out through the installers belonging to the Service and Support Network of EXCEL SHOWER S.L.

5.-

This warranty does not include:

  • The costs of the technician’s travel from the EXCEL SHOWER Center to the Customer’s Domicile.
  • Periodic reviews and maintenance of the equipment, as well as the replacement of parts as a consequence of normal wear and tear, that is, those that have deteriorated gradually and not as a consequence of a sudden failure or breakage.
  • The replacement of periodic products and periodically replaceable parts.
  • The repair of damages, breakdowns or defects produced as a consequence of the following circumstances:
  1. Modifications to the equipment without the authorization of EXCEL SHOWER S.L.
  2. The equipment is not used as indicated in the user manual, or it is misused or neglected, or is mishandled.
  3. The connection of the equipment does not conform to the technical specifications recommended by EXCEL SHOWER S.L.
  4. Any manipulation intervention is carried out by a service not authorized by EXCEL SHOWER S.L.
  5. Incorrect operation occurs as a result of causes beyond the control of EXCEL SHOWER S.L., such as surges, adverse atmospheric agents, catastrophes or falls, blows, improper storage or installation, user negligence or force majeure.
  6. Abrasive products are used to clean the equipment.

6.-

This guarantee defines the total responsibility of EXCEL SHOWER S.L. in case of equipment malfunction during the warranty period. To the maximum extent permitted by law, EXCEL SHOWER S.L. will not be responsible for damages, both direct and indirect, derived from the incorrect operation of the equipment or from the lack of availability of the same by the customer during the repair periods.

7.-

The scope of the guarantee extends to the entire service territory of EXCEL SHOWER S.L., which corresponds to the Spanish territory. If the equipment is moved to a location not included in the aforementioned service territory, the warranty will be immediately void.

8.-

For the provision of the guarantee, it is essential that the client provides
EXCEL SHOWER S.L. certain personal data and that EXCEL SHOWER S.L. treat said data for the exclusive purpose of providing the guarantee contained in this document. The client may exercise the rights of access, rectification, cancellation and opposition, by means of a written request addressed
to info@excelshower.com. In any case, EXCEL SHOWER S.L. agrees to
adopt the technical and organizational measures that are necessary to guarantee the security of the client’s personal data.

For any additional information on this guarantee, you can contact info@excelshower.com

Warranty form













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